Website forms, calls, messages, or the tools you already use.
Front & Function Follow-up
Never let a new inquiry go quiet.
Our flagship product helps service businesses respond quickly, keep the next step visible, and request reviews after completed work.
This is a Front & Function product we built. The working demo uses generated data, and your team approves its workflow before launch. Setup starts from $2,500.Front & Function Follow-upProduct demonstration
9:41
Jordan LeeMessages
Job bookedThursday, 10:30 AM
Next actionReview request ready
Google review link ready
One clear path from inquiry to review.
Follow-up handles the repetitive handoffs while your team keeps the decisions, customer relationship, and final approval.
- 01
New inquiry
A call, form, or message comes in.
- 02
Helpful reply
The customer receives a useful next step.
- 03
Job booked
Your team sees the status and stays in control.
- 04
Review request
After completion, the customer gets the right link.
Useful automation. Human control.
The system can prepare and send approved responses, track status, and surface the next action. Your team decides the rules, exceptions, and when a person steps in.
Timing, tone, escalation, and review requests follow an agreed workflow.
Every inquiry has a status, an owner, and a clear next action.
See where follow-up is breaking down.
Bring one real inquiry path to a focused 20-minute conversation. We will identify the smallest useful place to begin.